While the self-storage industry is growing more accustomed to tech-savvy facilities that feature online rentals, keyless entry, and remote management, technology continues to advance and we can expect to feel the impact of innovation for years to come. While advancements in self-storage products, processes, and services are limitless with the take-off of Artificial Intelligence (AI), Cloud Computing, and The Internet of Things (IOT), here’s what we expect self-storage automation to look like in the near future.

5 New Advancements in Self-Storage Automation

1. Artificial Intelligence (AI)

From text to image, web scraping, and data analytics, AI has many capabilities and some self-storage facilities are already using it to their advantage. While there are a variety of AI tools available, chatbots are a common one that can be used to assist customers with frequently asked questions, the rental process, and troubleshooting any issues that may arise. Chatbots are a popular option because they eliminate manual labor, improve the customer experience, and drastically reduce response times.

2. Automated Surveillance

When choosing a self-storage facility, one of the most important considerations for a tenant is the site’s security. Technological advancements such as biometric access, digital surveillance, and smart locks can automate surveillance, transform site security, and deter theft.

Using facial recognition and video analytics with high-definition cameras and sensors, automated surveillance systems can be used for comprehensive monitoring to detect unauthorized individuals entering your facility and any suspicious activity. When an incident occurs, your system can send you an automatic alert, notifying you and or local authorities in real time. This can help enhance site security, deter potential break-ins, reduce crime, and make your site more appealing to tenants.

3. Robotics

Can we even talk about the future without mentioning robots? From manufacturing intricate products to performing surgical tasks, robots are designed for a variety of tasks. In self-storage, this could include functions like transporting items for tenants, loading and unloading assistance, performing facility surveillance, and managing and monitoring inventory. The implementation of robotics reduces manual labor and offers a more automated, secure customer experience.

4. Energy Savings

IoT can be used for environmental monitoring, optimizing energy usage and reducing waste throughout a self-storage facility. Integrated sensors automatically adjust temperatures and humidity levels to meet required conditions for sensitive items, like antiques, cars, and wine. Environmental conditions can be remotely monitored, allowing for alerts and quick adjustments if temperatures or humidity levels deviate from set norms.

In addition to temperature and humidity, LED lighting can be automatically adjusted to reduce energy consumption and ensure sustainability. Motion sensors, occupancy sensors, and photo cells can be used to communicate with the lights, allowing them to turn on and off as needed. This means, lights are only being used as needed; enhancing energy efficiency, site security, and user convenience.

5. More Integration

Smart facilities are always looking for new tools to integrate with. Consider the possible integrations with logistics. Items could be picked-up, delivered, and stored at a facility through automated moving companies. Predictive maintenance can address service around the facility before issues arise. Performance monitoring can understand consumer behavior, identify trends, and areas of improvement.

With rapid advancements in technology, the potential benefits for the self-storage industry are truly limitless. While the five advancements discussed above represent a significant leap forward, they are just the beginning. There are even more innovations on the horizon, promising to further revolutionize how self-storage facilities operate.

It's important to acknowledge that widespread adoption of many of these cutting-edge technologies is still some time away. However, early adopters and industry innovators are already exploring their potential, piloting programs, and laying the groundwork for future implementation.

The promise of these advancements, both current and future, is clear: increased operational efficiency, reduced overhead costs, significantly enhanced security, and a dramatically improved customer experience. Ultimately, this could translate to higher occupancy rates, stronger customer loyalty, and a more robust bottom line for self-storage businesses. The key challenge – and the significant opportunity – lies in identifying and collaborating with the right technology partners. These are the companies actively developing and refining these solutions, paving the way for a more automated, efficient, and customer-centric future for the self-storage industry.

To stay ahead of the curve, it's crucial to remain informed. Make sure you stay up-to-date with industry leaders, attend relevant conferences, and actively seek out information on the latest advancements. This proactive approach will ensure you're well-positioned to capitalize on the transformative power of technology as it continues to reshape the self-storage landscape.

Self-Storage automation doesn’t have to be complicated! With Hummingbird, self-storage owners and operators can integrate the best automation tools throughout their facility to get more done, in less time. Click here to learn about the "Hummingbird Effect".