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CALL MANAGEMENT SOLUTION
Charm: A Breakthrough In Call Management For Self Storage


Capture every lead, deliver personalized service, and effortlessly manage phone communication from anywhere, all while staying PCI-compliant.

CALL MANAGEMENT SYSTEM
Charm: A Breakthrough In Call Management For Self Storage

Capture every lead, deliver personalized service, and effortlessly manage phone communication from anywhere, all while staying PCI-compliant.

What our customers are saying 

Why Tenant Warehouse

Why Charm?

Charm revolutionizes how your team interacts with tenants and leads by seamlessly integrating call management directly into your Hummingbird property management system. Instantly identify callers with relevant details, providing a personalized touch that sets your facility apart. With one-click access to common tasks and tenant information, Charm streamlines your workflow, allowing your Managers to focus on delivering exceptional service.

Charm Call Management for Self Storage

PERSONALIZED CUSTOMER EXPERIENCES

Exceed Expectations

Instantly recognize callers and access their details, enabling personalized interactions and efficient service that sets your facility apart.

Greet callers by name and view their status, instantly

Access key account details with a single click

Offer personalized service and build stronger relationships

FOLLOW-UP MADE EASY

Centralize Your Communications

Charm brings telephone calls, recordings, and voicemails into the Hummingbird CRM communication timeline, providing a comprehensive view of all tenant communications.

Centralized communication history for every tenant

Effortless follow-up on leads and inquiries

Boost customer service via complete communication records

Charm CRM Communication timeline
Charm Take Calls from Anywhere

MAXIMIZE REVENUE

Never Miss a Lead Again

Automatically create and track leads in Hummingbird from incoming calls, missed calls, and voicemails from non-tenant numbers.

Never miss another potential customer

Automatically capture every new lead

Track leads seamlessly within Hummingbird

SECURITY & DATA PROTECTION

Secure Payments, Peace of Mind

Collect PCI-compliant credit card payments over the phone with automated voice prompts, keeping your tenants’ sensitive data secure.

Accept secure phone payments with ease

Shield your staff from handling cardholder information

Meet the highest payment security standards

Charm- PCI Compliant payments
 

Schedule a 1:1 demo with our team!

Learn more about Tenant's platform and speak to a team member today. 

Your call will be handled by:

Hanna Bevan-sm

Hanna Bevan

Business Development Representative

What can I expect?

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