What our customers are saying
“We switched to Hummingbird a little more than a year ago and one of the things that we noticed about the transition from our previous one is the user interface. It flows so easily when we can go to a tenant profile and see everything about that tenant see their delinquency see their status and lock them out.”
Adam Wagner
Superior Storage
Although we knew our old website was a little dated and that our Mariposa website would allow complete online leasing, we did not anticipate the demand. Our new website has allowed us to pick up many online customers we would have lost with our old website, and we’re now enjoying over 90% occupancy.
Ed Freeman
StorPlace Self-Storage
“We are a professionally remote managed product, so every one of my facilities uses software and technology to replace a lot of what a manager would do onsite and Hummingbird allows for that as it is built today.”
Jonah Hall
Co-Founder
Smartlock Storage
“We are a professionally remote managed product, so every one of my facilities uses software and technology to replace a lot of what a manager would do onsite and Hummingbird allows for that as it is built today.”
Jonah Hall
Co-Founder
Smartlock Storage
Although we knew our old website was a little dated and that our Mariposa website would allow complete online leasing, we did not anticipate the demand. Our new website has allowed us to pick up many online customers we would have lost with our old website, and we’re now enjoying over 90% occupancy.
Ed Freeman
StorPlace Self-Storage
“We switched to Hummingbird a little more than a year ago and one of the things that we noticed about the transition from our previous one is the user interface. It flows so easily when we can go to a tenant profile and see everything about that tenant see their delinquency see their status and lock them out.”
Adam Wagner
Superior Storage
Why Charm?
Charm revolutionizes how your team interacts with tenants and leads by seamlessly integrating call management directly into your Hummingbird property management system. Instantly identify callers with relevant details, providing a personalized touch that sets your facility apart. With one-click access to common tasks and tenant information, Charm streamlines your workflow, allowing your Managers to focus on delivering exceptional service.
A Global Highway
To Power Your Business
Provides a highway for all your data points, connecting our products to your business, and your business to all the online services you need.
PERSONALIZED CUSTOMER EXPERIENCES
Exceed Expectations
Instantly recognize callers and access their details, enabling personalized interactions and efficient service that sets your facility apart.
Greet callers by name and view their status, instantly
Access key account details with a single click
Offer personalized service and build stronger relationships
FOLLOW-UP MADE EASY
Centralize Your Communications
Charm brings telephone calls, recordings, and voicemails into the Hummingbird CRM communication timeline, providing a comprehensive view of all tenant communications.
Centralized communication history for every tenant
Effortless follow-up on leads and inquiries
Boost customer service via complete communication records
MAXIMIZE REVENUE
Never Miss a Lead Again
Automatically create and track leads in Hummingbird from incoming calls, missed calls, and voicemails from non-tenant numbers.
Never miss another potential customer
Automatically capture every new lead
Track leads seamlessly within Hummingbird
SECURITY & DATA PROTECTION
Secure Payments, Peace of Mind
Collect PCI-compliant credit card payments over the phone with automated voice prompts, keeping your tenants’ sensitive data secure.
Accept secure phone payments with ease
Shield your staff from handling cardholder information
Meet the highest payment security standards
Schedule a 1:1 demo with our team!
Learn more about Tenant's platform and speak to a team member today.
Your call will be handled by:
Hanna Bevan
Business Development Representative
What can I expect?
Tour our platform
Get all your questions answered
Get a quote for your company